New York Re-Launches Online Provider Profiles

The New York State Department of Health has completed its re-launch of its online nursing home, home care, and hospice profiles within the Health Profiles Website. That site, located at http://profiles.health.ny.gov, is maintained within the State Health Department’s public website, and is a consumer-oriented portal providing centralized access to health care information in four areas: hospitals; nursing homes; home health agencies and hospice programs; and doctors. Users can view details about the quality of care and inspections at health facilities and compare them to national and statewide averages. This information can help inform consumers’ health care decisions. Changes to the Health Profiles represent a significant enhancement of the existing website. Key improvements in the redesign include: centralized access to all profiles in a single, easily accessible location; modernized access using updated technology; and improved usability for consumers, including an ability to search for and compare quality measures across facilities in a given region. The launch of phase one of the project, in September 2015, included the fully redesigned hospital profile, enabling consumers to search for hospitals and clinics by county or region, service, designation (i.e., perinatal, trauma, stroke centers), and more. Phase two launched in late September included the modernizing of nursing homes, home health agencies and hospice programs sections of the Health Profiles portal, making it easier for consumers to find quality and safety information. All programming of the NYSDOH Health Profiles portal is the work of IPRO’s Department of Health Informatics. You can access the Profiles at http://profiles.health.ny.gov.