IPRO is the winner of a 2016 Silver Innovation Award from Avatar Solutions (Press Ganey), a leading provider of employee engagement surveys nationwide. The award recognizes successful expansion of the organization’s Town Hall Meeting program, with a format that permits participation by all employees in a number of locations across the entire organization, utilizing web-ex technology. IPRO’s enhanced staff communication strategy resulted in improvement in performance on essential survey dimensions as measured by Avatar Solutions, including employee understanding of the organization’s mission and change readiness in a competitive work environment.