FROM: Theodore O. Will, FACHE /s/ Chief Executive Officer DATE: February 1, 2012 RE: UPDATED INFORMATION REGARDING THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS) ESTABLISHMENT OF A BENEFICIARY AND FAMILY CENTERED CARE NATIONAL COORDINATING CENTER IPRO CONTACT: Andrea Goldstein, Vice President, Medicare/Federal Health Care Assessment, 516-209-5364 The