ABOUT

WHO WE ARE

Better Healthcare, Realized. That’s not just our tagline; it has been our focus since IPRO was founded in 1984. Today IPRO is one of the nation’s most experienced healthcare quality improvement organizations, working with state and federal governments, providers, consumers, and communities across the United States to help ensure that healthcare is safe, accessible, and equitable across all settings and payers.

Download our Corporate Policy Statement.

Our Mission

IPRO is a trusted partner to state and federal agencies working to measure and improve healthcare for all. We are set apart by our passionate staff, proven track record, culture of innovation, and breadth of expertise.

Our Vision

IPRO is a non-profit organization that works with government agencies, providers, and consumers to implement innovative programs that bring policy ideas to life. For over 35 years we’ve made use of clinical expertise, emerging technology, and data solutions to make the healthcare system work better.

Our Values

Our values guide us as we strive to meet our mission and achieve our vision. We are committed to Quality, Integrity, and Excellence in everything we do.

We are committed to creating a productive and challenging work environment that celebrates employee involvement, skills development and teamwork.

We are committed to satisfying applicable requirements and to providing value-added products, services and support that meet customer agreements and exceed their expectations.

We are committed to continuously improve organizational performance and the processes through which we deliver our products and services.

We are committed to the integration of technology into our work to enhance productivity, efficiency and effectiveness.

We are committed to honesty, accountability and responsibility in all aspects of our work and to serving the public through volunteerism and community service.

IPRO's four pillars displayed in a graphic

OUR DNA

Deep and Diverse Expertise, Commitment to Innovative Solutions, Mission-Driven Non-Profit, “Above and Beyond” Delivery…these are more than taglines. These are the guiding principles that are woven into IPRO’s DNA.